How we collect and hold personal information.

We collect personal information about you from time to time and we may have already collected personal information about you in the past. The kinds of information we collect are as detailed in our privacy policy. Usually we will obtain your personal information directly from you, however, we may also collect personal information about you from third parties as reasonably necessary in connection with our functions and activities. We may collect personal information about you from time to time without you being aware that we have done so (e.g. via cookies on your web browser to analyse trend data).

If you do not provide us with your personal information, we may be unable to provide you with the information, products or services you require or continue our relationship with you.

Purposes for collecting personal information and who we disclose it to.

The personal information we collect is used for the following purposes and other purposes as detailed in our privacy policy:

• providing our products and services to you, including sending you notifications;
• responding to your queries;
• administering and managing our products and services for prospective and current clients, including billing, maintaining information technology systems, customer service, managing product referrals and data storage;
• marketing Education Horizons Group products and services to prospective, current and past clients;
• hiring and managing employees and contractors;
• planning, monitoring, evaluating and improving Education Horizons Group products and services, including conducting market research and surveys and assessing customer satisfaction; and
• otherwise communicating with you.

We may disclose your personal information to the following kinds of entities: our contractors, consultants, advisors, associates and related entities; the owners or operators of any platform that you have subscribed to; entities that provide services to us; any industry body, tribunal, court or otherwise in connection with any complaint made by you about us; and other entities with your consent or as permitted or required by law.

How you may access or seek correction of your personal information or make a complaint

Our privacy policy contains details of how you may access personal information we hold about you, seek the correction of such information and make a complaint against us if you are of the view that we have breached any of the APPs or any related privacy code in dealing with your personal information. It also contains details of how we will deal with a complaint made by you.

Our contact details

Please direct all complaints and queries in relation to your privacy or our privacy policy to:

Privacy Contact Officer Phone: (03) 8594 3400
Email: privacy@educationhorizons.com.au
Website: https://educationhorizons.com.au/privacy
Postal: Education Horizons Group Pty Ltd, 4/303-313 Burwood Highway, Burwood East, VIC 3151, Australia

Direct marketing opt-out

You can unsubscribe to our communications to you at any time by clicking unsubscribe on our email communications or contacting our Privacy Officer as per the contact details above.

Last update of this Collection Statement: 10/1/2019