How we collect and hold personal information.
We may collect personal information about you from time to time and we may have already collected personal information about you in the past. The kinds of information we collect are as detailed in our Privacy Policy. Usually, we will obtain your personal information directly from you, however, we may also collect personal information about you from third parties as reasonably necessary in connection with our functions and activities. We may collect personal information about you from time to time without you being aware that we have done so (e.g. via cookies on your web browser to analyse website usage and to give you a better experience).
If you do not provide us with your personal information, we may be unable to provide you with the products and/or services you require or continue our relationship with you.
Purposes for collecting personal information and who we disclose it to.
The personal information we collect is used for the following purposes and other purposes as detailed in our Privacy Policy:
Personal data will be collected by Education Horizons for a variety of reasons, including when an individual:
- requests to download a document, product trial or video from Education Horizons;
- makes an enquiry through our website or online enquiry service;
- lodges a support request regarding an Education Horizons product or service;
- subscribes for a newsletter;
- attends, or registers to attend, a seminar or other event (such as a webinar or training event);
- enters a competition;
- applies for or enters employment with us, including short term or consulting work; or
- otherwise interacts with any entity within Education Horizons.
We may disclose your personal information to the following kinds of entities: our contractors, consultants, advisors, associates and related entities; the owners or operators of any platform that you have subscribed for directly or through us; entities that provide services to us; any industry body, tribunal, court or otherwise in connection with any complaint made by you about us; and other entities with your consent or as permitted or required by law.
We are a multi-national company, therefore under some circumstances, your personal information will be transferred and processed outside of the source country. For example, if you enquire about one of our products or services, or if you are an account owner or nominated contact from your organisation, your personal information will be processed in our Salesforce instance which is located securely in Japan. For more information on our processors and their locations, please review our Privacy Policy.
How you may access or seek correction of your personal information or make a complaint
Our Privacy Policy contains details of how you may access personal information we hold about you, seek the correction of such information and make a complaint against us if you are of the view that we have not fulfilled our obligations. It also contains details of how we will deal with a complaint made by you.
Our contact details
Please direct all complaints and queries in relation to your privacy or our Privacy Policy to:
Direct marketing opt-out
You can unsubscribe to our communications to you at any time by clicking unsubscribe on our email communications or contacting our Privacy Officer as per the contact details above.
Last update of this Collection Statement: 23/08/2021
