Education Horizons Website Collection Statement

This Collection Statement is a requirement of the Australian Privacy Act & The European General Data Protection Regulation (GDPR).

This Website Collection Statement contains details about how Education Horizons and our related entities and associates (we, us, our) may collect, hold, use and disclose personal information about you. You can find out more about how we may deal with your privacy by viewing our Privacy Policy at If you require our Privacy Policy in another form, please contact us by using the contact details below.

Our contact details are set out below.

How we collect and hold personal information.

We may collect personal information about you from time to time and we may have already collected personal information about you in the past. The kinds of information we collect are as detailed in our Privacy Policy. Usually, we will obtain your personal information directly from you, however, we may also collect personal information about you from third parties as reasonably necessary in connection with our functions and activities. We may collect personal information about you from time to time without you being aware that we have done so (e.g. via cookies on your web browser to analyse website usage and to give you a better experience).

If you do not provide us with your personal information, we may be unable to provide you with the products and/or services you require or continue our relationship with you.

Purposes for collecting personal information and who we disclose it to.

The personal information we collect is used for the following purposes and other purposes as detailed in our Privacy Policy:

Personal data will be collected by Education Horizons for a variety of reasons, including when an individual:

  • requests to download a document, product trial or video from Education Horizons;
  • makes an enquiry through our website or online enquiry service;
  • lodges a support request regarding an Education Horizons product or service;
  • subscribes for a newsletter;
  • attends, or registers to attend, a seminar or other event (such as a webinar or training event);
  • enters a competition;
  • applies for or enters employment with us, including short term or consulting work; or
  • otherwise interacts with any entity within Education Horizons.

We may disclose your personal information to the following kinds of entities: our contractors, consultants, advisors, associates and related entities; the owners or operators of any platform that you have subscribed for directly or through us; entities that provide services to us; any industry body, tribunal, court or otherwise in connection with any complaint made by you about us; and other entities with your consent or as permitted or required by law.

We are a multi-national company, therefore under some circumstances, your personal information will be transferred and processed outside of the source country. For example, if you enquire about one of our products or services, or if you are an account owner or nominated contact from your organisation, your personal information will be processed in our Salesforce instance which is located securely in Japan. For more information on our processors and their locations, please review our Privacy Policy.

How you may access or seek correction of your personal information or make a complaint

Our Privacy Policy contains details of how you may access personal information we hold about you, seek the correction of such information and make a complaint against us if you are of the view that we have not fulfilled our obligations. It also contains details of how we will deal with a complaint made by you.

Our contact details

Please direct all complaints and queries in relation to your privacy or our Privacy Policy to:

Privacy Officer
Phone: (03) 8594 3400
Post: Education Horizons Ltd, Suite 1.01, 109 Burwood Road, Hawthorn, VIC 3122, Australia

Direct marketing opt-out

You can unsubscribe to our communications to you at any time by clicking unsubscribe on our email communications or contacting our Privacy Officer as per the contact details above.

Last update of this Collection Statement: 23/08/2021